Items

Creating & Updating Item errors

Error	Message	Action Item
PARAMETERS_NOT_PROVIDED	Parameters were not provided	Send the connection's credentials to sync the item.
ITEM_ALREADY_UPDATING	An update is already in progress, wait until the last execution ends	The item is syncing and can't be retriggered the execution until it finishes. Wait until success/error.
CLIENT_IS_UPDATING BEFORE_ALLOWED_FREQUENCY	Client updates on this item are allowed at most every {frequency} hours. The last update was at {time}.	Client can't trigger updates with a frequency lower that contracted. Must wait until {frequency} hours pass from the last update {time}
CREATE_ITEMS_API_FREE_DISABLED	Free subscription can only create items through our Connect Widget	The client can't connect new items without using Pluggy Connect Widget.
SANDBOX_CLIENT_ITEM UPDATE_NOT_ALLOWED	Current client subscription level can only update Sandbox (Pluggy Bank) items	Client can only update Sandbox connections.
TOO_MANY_CONSECUTIVE_ERRORS	There have been more than 5 failing synchronization, please contact support	Connection faced too many consecutive errors, report it to Pluggy if it's needed.
ITEM_CREATION_LIMIT_EXCEEDED	Client exceeded item creation limit {limit} for the current subscription level.	Client can't create more items due to their contracted limit amount.
CLIENT_HAS_ITEM UPDATES_DISABLED	Client has item updates disabled	Updates were disabled for the customer due to abusive use of the API or not contracted feature. Contact support if it happens.
ITEM_ORIGINAL_CONNECTED WITH_DIFFERENT_ACCOUNT	Item was originally connected with a different account, please use the original account	Connection its being updated to access another account, not the original and would generate mixed data.
ITEM_IS_ALREADY_UPDATING	There is an active item for the set of credentials that hasn't finished executing	The same set of credentials is being synced at the moment, it can't be done right now to avoid multiple sessions with the FI.
CONNECTOR_REQUIRED PARAMETER_VALIDATION_ERROR	The parameter {parameter} is required to be renewed for item update.	A new parameter is requested to make an update of the connection until the provided connection can't be updated.
LAST_EXECUTION_HAD_LOGIN_ERROR	The last execution had a login error, you must update the parameters	Since the last sync had invalid credentials, the connection can't be updated until new credentials are submitted.
TOO_MANY_CONSECUTIVE LOGIN_FAILURES	Must wait at least {time} after {attempts} consecutive login errors.	There were {attempts} login errors on the connection. A cooloff is returned to avoid blocking the account. After the time has passed, the user can retry.
CONNECTOR_OFFLINE	This connector is offline in this moment	The connector its not available to receive new executions. Try again later.

MFA Errors

Error	Message	Action Item
ITEM_MFA_ALREADY_PROVIDED	Item has no MFA input request, it was already provided	Nothing. MFA was already provided.
ITEM_MFA_NOT_FOUND	item has no mfa input request	MFA can't be submitted since its not waiting for an MFA input.
ITEM_MFA_EXPIRED	Item's MFA parameter expired, please start a new update	MFA has already expired, a new update must be done to sync the connection.
ITEM_MFA_PARAMETER EXPECTED_MISMATCH	Item is expecting {paramName} MFA param name	The connections its waiting for another parameter, that its name is paramName. Update the payload to submit correctly the MFA.
MFA_PARAMERTER WAS_ALREADY_USED_ERROR	MFA parameter has to be updated from last execution	The parameter sent its the same as the last execution, must send a new value.