# Slack Integration

## Overview

Pluggy runs a **hosted, public Slack bot** that answers questions from Pluggy's live documentation right inside Slack. Add it to your workspace and your team can ask about the API, look things up, and get answers with doc links — without leaving Slack and without building anything.

Just like the [MCP server](/docs/developer-tools/mcp), the bot is **hosted by Pluggy**: there's no Slack app to create, no OAuth scopes to configure, no request URLs, and no environment variables. You add it and use it.

## Add the bot to your workspace

Click **Add to Slack** and approve the install for your workspace (you'll need workspace-admin permission to install apps):

<a href="https://v2.docs.pluggy.ai/api/slack/install">
  <img
    alt="Add to Slack"
    height="40"
    width="139"
    src="https://platform.slack-edge.com/img/add_to_slack.png"
  />
</a>

That's the whole setup. Once installed, invite the bot to any channel where you want to use it.

## Use it

- **Mention it** in a channel it's in:

  ```
  @Pluggy Docs how do I create a connect token and open the Connect Widget?
  ```

- **Direct-message it** a question — no command needed:

  ```
  What scopes does the Connect Widget need?
  ```

The bot replies with a concise answer grounded in Pluggy's documentation, with links to the relevant guides.

## What it can access (today)

For now the bot answers from Pluggy's **public documentation** only — the same content served at [v2.docs.pluggy.ai](https://v2.docs.pluggy.ai): guides, API reference, changelog, recipes, and curated Q&A. It does **not** access your Pluggy account, applications, or data.

<Callout variant="info" title="Coming soon — sign in for team answers">
  Like the MCP server, the bot will optionally let you **sign in with your Pluggy dashboard account** and keep a session, so it can answer questions scoped to **your team** — your applications, items, and usage. Until you sign in — and today, in v0 — it stays on the **public docs**.
</Callout>

## Privacy

The bot only reads the messages that mention it or that you DM it, uses them to search the documentation, and replies. It doesn't store your Slack data.

## Troubleshooting

- **The bot doesn't reply** — make sure it's been **invited to the channel** (mentions only work where the bot is a member), or try a direct message.
- **"Add to Slack" didn't install** — you need **workspace-admin** permission to add apps; ask your Slack admin to run the install.
- **Answers look off or outdated** — the bot answers from the live public docs; if something's wrong in the docs themselves, let the Pluggy team know.