# Contact and support

Which channel fits depends on how you use Pluggy.

## Companies and teams building a product

Talk to **Sales**. They run the onboarding of companies and customers on a paid plan, and give you the real-time contact points for your integration.

- E-mail: **sales@pluggy.ai**
- WhatsApp: [+55 11 91419-2228](https://wa.me/5511914192228)
- Pricing and plans: [pluggy.ai/precos](https://www.pluggy.ai/precos)

This is also the channel to go to production, hire a plan, ask for a quote, or enable an opt-in feature for your team (for example [listing items](/docs/connections/item#searching-and-listing-items)).

## Personal use (your own accounts, through Meu Pluggy)

Personal use goes through [Meu Pluggy](https://meu.pluggy.ai) and the MeuPluggy connector — the step-by-step is the Meu Pluggy guide at [meu.pluggy.ai/api-guide](https://meu.pluggy.ai/api-guide). Questions about it are answered by the community on **Discord**: [discord.com/invite/EanrwJADby](https://discord.com/invite/EanrwJADby).

## Trial

A new Dashboard account starts with a **15-day free trial**, and the Dashboard shows how many days are left. Features marked as trial features (for example [transaction categorization](/docs/products/transaction-categorization)) are enabled during that period.

## What the free plan includes

The free plan covers data access. **Data intelligence** — categorization, enrichment, merchants, recurring payments and the other insights products — is part of the paid plans only.