# Caixa PF Tutorial (Mobile)

To connect your Caixa Econômica Federal personal account with Pluggy, you must authorize the device. Here is a video tutorial showing how to do it:

<video playsInline controls width="100%">
  <source src="https://cdn.pluggy.ai/assets/docs/caixa-mobile-tutorial.mp4" type="video/mp4" />
</video>

1. On the Caixa connection screen, enter your account's username and password;
2. Click the "Conectar" (Connect) button;
3. The following screen will be displayed: "Cadastro de dispositivo" (Device registration). This screen appears because, as a security measure, Caixa requires the account holder to authorize the connection. To grant this authorization, follow the next steps.
   Still on the "**Cadastro de dispositivo**" (Device registration) screen, note that at the bottom there is the sentence "Você precisa ativar o seguinte dispositivo" (You need to activate the following device), followed by a code — in our example, "746". Write this code down, as we will use it to grant the authorization;
4. Do not click the "**Confirmo que ativei o dispositivo**" (I confirm I have activated the device) button yet — we will click it later. Also, do not close this window/app; keep it open in the background, as we will come back to it;
5. Open the **Caixa Econômica Federal** app;
6. On the initial login screen, tap your username;
   Note: if you have never used your account in the app before, you must complete your first login through the app.
7. Enter your password;
8. Tap "**Acessar sua conta**" (Access your account);
9. On your account's home screen, find the "**Menu**" option in the bottom corner and tap it;
10. In the menu that appears, tap "**Meu Perfil**" (My Profile);
11. Find the "**Meus Dispositivos**" (My Devices) option and tap it;
12. In the list that appears, look for the same code you wrote down in step 3 of this tutorial, and select it;
13. Scroll to the bottom of the menu and tap "**Ativar Dispositivo**" (Activate Device);
14. On the screen that appears, tap "**Continuar**" (Continue);
15. The following message will be displayed: "**Seu dispositivo foi ativado!**" (Your device has been activated!). This means the process inside the Caixa app is complete;
16. Now go back to the Pluggy widget window/app you left open (see step 4 of this tutorial). Click the "**Confirmo que ativei o dispositivo**" (I confirm I have activated the device) button;
17. Done! You don't need to do anything else — just wait approximately **30 minutes** and we will connect your data **automatically**.